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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6757 6644 108
98.33%
2 Animal Husbandry 1663 1625 16
97.71%
3 Ayush department 2006 1965 32
97.96%
4 Backward Communities Department 1802 1766 19
98%
5 Coastal Shipping and Inland Navigation 223 217 4
97.31%
6 Consumer Affairs Department 353 345 7
97.73%
7 Co-operation Department 29009 28891 104
99.59%
8 Electronics and Information Technology Department 2041 2003 33
98.14%
9 Election Department 31 28 0
90.32%
10 Environment Department 2361 2316 41
98.09%
11 Finance Department 7001 6866 55
98.07%
12 Fisheries 2346 2290 56
97.61%
13 Food and Civil Supplies Department 8022 7979 39
99.46%
14 Forest and Wild Life Department 4137 4065 69
98.26%
15 General Administration Department 5521 5455 26
98.8%
16 General Education Department 16174 15885 234
98.21%
17 Health and Family Welfare Department 14900 14522 314
97.46%
18 Higher Education Department 9238 9062 146
98.09%
19 Home Department 86646 85709 645
98.92%
20 Housing Department 688 682 2
99.13%
21 Information and Public Relations Department 1744 1721 11
98.68%
22 Industries and Commerce Department 6912 6791 113
98.25%
23 Labour and Skills Department 14527 14382 133
99%
24 Law Department 830 827 2
99.64%
25 Local Self Government Department 62492 61616 850
98.6%
26 Non Resident Keralites Affairs Department 4970 4944 20
99.48%
27 Parliament Affairs Department 32 32 0
100%
28 Planning and Economic affairs Department 9325 8721 602
93.52%
29 Personnel and Administrative Reforms 8862 8787 9
99.15%
30 Power Department 5268 5204 61
98.79%
31 Public Works Department 8085 7908 170
97.81%
32 Revenue Department 62007 60805 1177
98.06%
33 Scheduled Castes & Scheduled Tribes Development Department 5657 5568 72
98.43%
34 Science and Technology Department 663 646 12
97.44%
35 Social justice Department 5292 5238 49
98.98%
36 Sports and Youth Affairs 1209 1179 29
97.52%
37 Stores Purchase 819 802 13
97.92%
38 Taxes Department (Commercial Taxes, Lotteries) 4097 4045 51
98.73%
39 Tourism Department 1215 1176 35
96.79%
40 Transport Department 10537 10368 161
98.4%
41 Vigilance Department 685 671 11
97.96%
42 Water Resources Department 8237 8120 114
98.58%
43 Devasvom 1978 1950 28
98.58%
44 Printing Department 101 101 0
100%
45 Coir Development 243 230 13
94.65%
46 Cultural Affairs Department(Cultural Institutions) 1653 1599 31
96.73%
47 Registrations 1134 1123 11
99.03%
48 Excise 2603 2572 31
98.81%
49 Minority Welfare Department 468 455 7
97.22%
50 Port 575 556 19
96.7%
51 Commissions 3 1 2
33.33%
52 Chief Ministers Office 206927 206117 801
99.61%
53 Minister Office 2349 2103 246
89.53%
54 Women and Child Development 2115 2088 24
98.72%
55 Rebuild Kerala Initiative 68 64 3
94.12%
56 PI, E&M Department 23 23 0
100%
57 Disaster Management Department 849 839 5
98.82%
58 Regional Cancer Center 1 0 1
0%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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