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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6490 6376 106
98.24%
2 Animal Husbandry 1539 1512 22
98.25%
3 Ayush department 1914 1873 31
97.86%
4 Backward Communities Department 1690 1672 11
98.93%
5 Coastal Shipping and Inland Navigation 204 201 3
98.53%
6 Consumer Affairs Department 310 306 4
98.71%
7 Co-operation Department 26038 25871 160
99.36%
8 Electronics and Information Technology Department 1934 1913 20
98.91%
9 Election Department 30 28 1
93.33%
10 Environment Department 2277 2208 65
96.97%
11 Finance Department 6626 6518 32
98.37%
12 Fisheries 2222 2183 39
98.24%
13 Food and Civil Supplies Department 7715 7685 26
99.61%
14 Forest and Wild Life Department 3858 3792 64
98.29%
15 General Administration Department 5310 5245 13
98.78%
16 General Education Department 15377 15044 281
97.83%
17 Health and Family Welfare Department 14147 13744 324
97.15%
18 Higher Education Department 8845 8667 127
97.99%
19 Home Department 80833 79948 542
98.91%
20 Housing Department 675 668 7
98.96%
21 Information and Public Relations Department 1702 1668 4
98%
22 Industries and Commerce Department 6566 6423 121
97.82%
23 Labour and Skills Department 13920 13819 86
99.27%
24 Law Department 795 783 8
98.49%
25 Local Self Government Department 58718 57823 839
98.48%
26 Non Resident Keralites Affairs Department 4787 4764 13
99.52%
27 Parliament Affairs Department 24 24 0
100%
28 Planning and Economic affairs Department 8754 8464 277
96.69%
29 Personnel and Administrative Reforms 8648 8618 9
99.65%
30 Power Department 4939 4876 61
98.72%
31 Public Works Department 7531 7330 190
97.33%
32 Revenue Department 59079 57938 1075
98.07%
33 Scheduled Castes & Scheduled Tribes Development Department 5408 5265 138
97.36%
34 Science and Technology Department 634 629 4
99.21%
35 Social justice Department 5229 5182 37
99.1%
36 Sports and Youth Affairs 1149 1133 16
98.61%
37 Stores Purchase 788 778 7
98.73%
38 Taxes Department (Commercial Taxes, Lotteries) 3733 3711 22
99.41%
39 Tourism Department 1135 1079 46
95.07%
40 Transport Department 10044 9811 216
97.68%
41 Vigilance Department 651 640 6
98.31%
42 Water Resources Department 7634 7498 123
98.22%
43 Devasvom 1891 1834 53
96.99%
44 Printing Department 101 101 0
100%
45 Coir Development 230 227 3
98.7%
46 Cultural Affairs Department(Cultural Institutions) 1580 1544 15
97.72%
47 Registrations 1055 1048 7
99.34%
48 Excise 2485 2454 30
98.75%
49 Minority Welfare Department 445 443 1
99.55%
50 Port 548 534 13
97.45%
51 Commissions 1 1 0
100%
52 Chief Ministers Office 194342 193973 361
99.81%
53 Minister Office 2258 2062 196
91.32%
54 Women and Child Development 1860 1811 42
97.37%
55 Rebuild Kerala Initiative 58 52 0
89.66%
56 PI, E&M Department 22 22 0
100%
57 Disaster Management Department 829 807 14
97.35%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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