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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 8036 7621 404
94.84%
2 Animal Husbandry 2007 1900 76
94.67%
3 Ayush department 2357 2252 75
95.55%
4 Backward Communities Department 2096 2051 40
97.85%
5 Coastal Shipping and Inland Navigation 277 272 3
98.19%
6 Consumer Affairs Department 459 444 15
96.73%
7 Co-operation Department 36258 36116 109
99.61%
8 Electronics and Information Technology Department 2444 2363 76
96.69%
9 Election Department 36 29 1
80.56%
10 Environment Department 2652 2535 115
95.59%
11 Finance Department 8878 8223 139
92.62%
12 Fisheries 2867 2746 119
95.78%
13 Food and Civil Supplies Department 9249 9144 102
98.86%
14 Forest and Wild Life Department 4979 4855 118
97.51%
15 General Administration Department 6221 6021 26
96.79%
16 General Education Department 19865 18870 947
94.99%
17 Health and Family Welfare Department 17578 16483 995
93.77%
18 Higher Education Department 10939 10402 462
95.09%
19 Home Department 101831 100761 710
98.95%
20 Housing Department 777 771 4
99.23%
21 Information and Public Relations Department 1967 1878 17
95.48%
22 Industries and Commerce Department 8096 7680 366
94.86%
23 Labour and Skills Department 17095 16615 444
97.19%
24 Law Department 1009 918 90
90.98%
25 Local Self Government Department 75668 72856 2698
96.28%
26 Non Resident Keralites Affairs Department 5902 5535 358
93.78%
27 Parliament Affairs Department 34 34 0
100%
28 Planning and Economic affairs Department 10011 9411 595
94.01%
29 Personnel and Administrative Reforms 10150 9603 48
94.61%
30 Power Department 6658 6540 110
98.23%
31 Public Works Department 10062 9467 549
94.09%
32 Revenue Department 70895 68180 2687
96.17%
33 Scheduled Castes & Scheduled Tribes Development Department 6507 6303 195
96.86%
34 Science and Technology Department 773 712 59
92.11%
35 Social justice Department 6060 5705 322
94.14%
36 Sports and Youth Affairs 1380 1331 45
96.45%
37 Stores Purchase 956 916 26
95.82%
38 Taxes Department (Commercial Taxes, Lotteries) 5679 5196 468
91.49%
39 Tourism Department 1478 1379 91
93.3%
40 Transport Department 13075 12506 528
95.65%
41 Vigilance Department 781 773 5
98.98%
42 Water Resources Department 10262 9951 302
96.97%
43 Devasvom 2364 2271 88
96.07%
44 Printing Department 101 101 0
100%
45 Coir Development 282 264 18
93.62%
46 Cultural Affairs Department(Cultural Institutions) 1998 1832 153
91.69%
47 Registrations 1403 1352 51
96.36%
48 Excise 3009 2893 110
96.14%
49 Minority Welfare Department 549 521 23
94.9%
50 Port 684 633 50
92.54%
51 Commissions 5 4 1
80%
52 Chief Ministers Office 242980 240781 2194
99.09%
53 Minister Office 2468 2162 306
87.6%
54 Women and Child Development 2652 2435 201
91.82%
55 Rebuild Kerala Initiative 87 71 4
81.61%
56 PI, E&M Department 39 38 1
97.44%
57 Disaster Management Department 914 896 6
98.03%
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Santhwanam, Chief Minister's Public Grievance Redressal System, Government Secretariat, Thiruvananthapuram – 695001

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