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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 7544 7429 113
98.48%
2 Animal Husbandry 1883 1837 39
97.56%
3 Ayush department 2196 2174 12
99%
4 Backward Communities Department 2007 1991 14
99.2%
5 Coastal Shipping and Inland Navigation 254 249 3
98.03%
6 Consumer Affairs Department 410 406 4
99.02%
7 Co-operation Department 34693 34627 49
99.81%
8 Electronics and Information Technology Department 2329 2270 51
97.47%
9 Election Department 32 28 1
87.5%
10 Environment Department 2529 2476 52
97.9%
11 Finance Department 7910 7710 45
97.47%
12 Fisheries 2697 2633 62
97.63%
13 Food and Civil Supplies Department 8957 8885 71
99.2%
14 Forest and Wild Life Department 4720 4668 47
98.9%
15 General Administration Department 5942 5854 20
98.52%
16 General Education Department 18206 18001 179
98.87%
17 Health and Family Welfare Department 16491 16077 398
97.49%
18 Higher Education Department 10297 10107 168
98.15%
19 Home Department 97755 97005 518
99.23%
20 Housing Department 742 740 2
99.73%
21 Information and Public Relations Department 1865 1839 1
98.61%
22 Industries and Commerce Department 7633 7462 163
97.76%
23 Labour and Skills Department 16009 15811 188
98.76%
24 Law Department 919 905 11
98.48%
25 Local Self Government Department 71340 69686 1612
97.68%
26 Non Resident Keralites Affairs Department 5484 5373 108
97.98%
27 Parliament Affairs Department 33 33 0
100%
28 Planning and Economic affairs Department 9488 9207 273
97.04%
29 Personnel and Administrative Reforms 9318 9305 6
99.86%
30 Power Department 6214 6159 51
99.11%
31 Public Works Department 9420 9090 296
96.5%
32 Revenue Department 68146 65973 2163
96.81%
33 Scheduled Castes & Scheduled Tribes Development Department 6246 6160 75
98.62%
34 Science and Technology Department 720 700 20
97.22%
35 Social justice Department 5726 5588 133
97.59%
36 Sports and Youth Affairs 1332 1311 15
98.42%
37 Stores Purchase 899 883 8
98.22%
38 Taxes Department (Commercial Taxes, Lotteries) 4793 4735 54
98.79%
39 Tourism Department 1374 1345 24
97.89%
40 Transport Department 12084 11880 182
98.31%
41 Vigilance Department 760 748 2
98.42%
42 Water Resources Department 9744 9549 195
98%
43 Devasvom 2221 2180 41
98.15%
44 Printing Department 101 101 0
100%
45 Coir Development 272 259 13
95.22%
46 Cultural Affairs Department(Cultural Institutions) 1877 1793 69
95.52%
47 Registrations 1311 1282 29
97.79%
48 Excise 2853 2811 38
98.53%
49 Minority Welfare Department 521 503 13
96.55%
50 Port 627 614 12
97.93%
51 Commissions 4 3 1
75%
52 Chief Ministers Office 232999 232593 401
99.83%
53 Minister Office 2159 2157 2
99.91%
54 Women and Child Development 2389 2339 48
97.91%
55 Rebuild Kerala Initiative 83 71 4
85.54%
56 PI, E&M Department 38 38 0
100%
57 Disaster Management Department 893 889 1
99.55%
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Santhwanam, Chief Minister's Public Grievance Redressal System, Government Secretariat, Thiruvananthapuram – 695001

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