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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 7218 7102 113
98.39%
2 Animal Husbandry 1801 1760 34
97.72%
3 Ayush department 2132 2103 20
98.64%
4 Backward Communities Department 1920 1886 34
98.23%
5 Coastal Shipping and Inland Navigation 236 236 0
100%
6 Consumer Affairs Department 383 374 4
97.65%
7 Co-operation Department 32333 32145 178
99.42%
8 Electronics and Information Technology Department 2230 2160 45
96.86%
9 Election Department 30 28 1
93.33%
10 Environment Department 2463 2406 56
97.69%
11 Finance Department 7532 7377 65
97.94%
12 Fisheries 2579 2524 52
97.87%
13 Food and Civil Supplies Department 8586 8529 57
99.34%
14 Forest and Wild Life Department 4514 4464 48
98.89%
15 General Administration Department 5771 5707 17
98.89%
16 General Education Department 17456 17282 149
99%
17 Health and Family Welfare Department 15885 15493 366
97.53%
18 Higher Education Department 9924 9737 171
98.12%
19 Home Department 94064 93269 616
99.15%
20 Housing Department 721 714 4
99.03%
21 Information and Public Relations Department 1825 1792 9
98.19%
22 Industries and Commerce Department 7361 7205 150
97.88%
23 Labour and Skills Department 15463 15272 185
98.76%
24 Law Department 891 871 18
97.76%
25 Local Self Government Department 68353 67181 1141
98.29%
26 Non Resident Keralites Affairs Department 5289 5182 101
97.98%
27 Parliament Affairs Department 33 33 0
100%
28 Planning and Economic affairs Department 9703 9028 666
93.04%
29 Personnel and Administrative Reforms 9132 9094 7
99.58%
30 Power Department 5906 5857 47
99.17%
31 Public Works Department 9028 8640 358
95.7%
32 Revenue Department 65974 64418 1542
97.64%
33 Scheduled Castes & Scheduled Tribes Development Department 6058 5963 73
98.43%
34 Science and Technology Department 699 686 12
98.14%
35 Social justice Department 5584 5471 108
97.98%
36 Sports and Youth Affairs 1292 1239 49
95.9%
37 Stores Purchase 874 853 14
97.6%
38 Taxes Department (Commercial Taxes, Lotteries) 4516 4455 58
98.65%
39 Tourism Department 1316 1289 25
97.95%
40 Transport Department 11572 11397 174
98.49%
41 Vigilance Department 737 720 9
97.69%
42 Water Resources Department 9158 8941 213
97.63%
43 Devasvom 2116 2065 50
97.59%
44 Printing Department 101 101 0
100%
45 Coir Development 254 250 4
98.43%
46 Cultural Affairs Department(Cultural Institutions) 1805 1730 75
95.84%
47 Registrations 1241 1221 20
98.39%
48 Excise 2776 2737 37
98.6%
49 Minority Welfare Department 490 485 4
98.98%
50 Port 615 594 20
96.59%
51 Commissions 3 3 0
100%
52 Chief Ministers Office 224391 223395 986
99.56%
53 Minister Office 2477 2147 330
86.68%
54 Women and Child Development 2282 2254 26
98.77%
55 Rebuild Kerala Initiative 80 70 1
87.5%
56 PI, E&M Department 37 35 0
94.59%
57 Disaster Management Department 894 875 12
97.87%
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Santhwanam, Chief Minister's Public Grievance Redressal System, Government Secretariat, Thiruvananthapuram – 695001

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