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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6891 6761 125
98.11%
2 Animal Husbandry 1695 1647 23
97.17%
3 Ayush department 2036 1991 37
97.79%
4 Backward Communities Department 1827 1792 27
98.08%
5 Coastal Shipping and Inland Navigation 226 220 3
97.35%
6 Consumer Affairs Department 358 353 5
98.6%
7 Co-operation Department 29594 29436 149
99.47%
8 Electronics and Information Technology Department 2092 2031 55
97.08%
9 Election Department 31 28 0
90.32%
10 Environment Department 2385 2347 37
98.41%
11 Finance Department 7099 7006 41
98.69%
12 Fisheries 2389 2332 55
97.61%
13 Food and Civil Supplies Department 8160 8106 54
99.34%
14 Forest and Wild Life Department 4231 4154 73
98.18%
15 General Administration Department 5563 5497 34
98.81%
16 General Education Department 16460 16183 236
98.32%
17 Health and Family Welfare Department 15096 14769 246
97.83%
18 Higher Education Department 9396 9209 163
98.01%
19 Home Department 88211 87327 662
99%
20 Housing Department 694 690 0
99.42%
21 Information and Public Relations Department 1758 1728 18
98.29%
22 Industries and Commerce Department 7039 6888 145
97.85%
23 Labour and Skills Department 14753 14556 186
98.66%
24 Law Department 842 835 5
99.17%
25 Local Self Government Department 63815 62754 1038
98.34%
26 Non Resident Keralites Affairs Department 5031 5005 25
99.48%
27 Parliament Affairs Department 32 32 0
100%
28 Planning and Economic affairs Department 9312 8771 539
94.19%
29 Personnel and Administrative Reforms 8912 8840 7
99.19%
30 Power Department 5400 5331 66
98.72%
31 Public Works Department 8283 8058 220
97.28%
32 Revenue Department 62842 61621 1201
98.06%
33 Scheduled Castes & Scheduled Tribes Development Department 5781 5680 91
98.25%
34 Science and Technology Department 669 656 11
98.06%
35 Social justice Department 5393 5302 86
98.31%
36 Sports and Youth Affairs 1234 1197 35
97%
37 Stores Purchase 830 813 16
97.95%
38 Taxes Department (Commercial Taxes, Lotteries) 4187 4140 44
98.88%
39 Tourism Department 1240 1213 26
97.82%
40 Transport Department 10704 10542 158
98.49%
41 Vigilance Department 698 684 11
97.99%
42 Water Resources Department 8405 8292 111
98.66%
43 Devasvom 2016 1980 32
98.21%
44 Printing Department 101 101 0
100%
45 Coir Development 244 238 6
97.54%
46 Cultural Affairs Department(Cultural Institutions) 1733 1618 70
93.36%
47 Registrations 1156 1141 15
98.7%
48 Excise 2639 2596 41
98.37%
49 Minority Welfare Department 477 464 7
97.27%
50 Port 596 560 36
93.96%
51 Commissions 3 3 0
100%
52 Chief Ministers Office 209890 209355 527
99.75%
53 Minister Office 2497 2119 378
84.86%
54 Women and Child Development 2152 2113 36
98.19%
55 Rebuild Kerala Initiative 71 64 3
90.14%
56 PI, E&M Department 30 24 0
80%
57 Disaster Management Department 860 844 10
98.14%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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