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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 7543 7425 116
98.44%
2 Animal Husbandry 1882 1835 40
97.5%
3 Ayush department 2196 2174 12
99%
4 Backward Communities Department 2007 1991 14
99.2%
5 Coastal Shipping and Inland Navigation 253 249 2
98.42%
6 Consumer Affairs Department 409 405 4
99.02%
7 Co-operation Department 34686 34624 45
99.82%
8 Electronics and Information Technology Department 2328 2268 52
97.42%
9 Election Department 32 28 1
87.5%
10 Environment Department 2527 2476 50
97.98%
11 Finance Department 7910 7708 48
97.45%
12 Fisheries 2697 2632 63
97.59%
13 Food and Civil Supplies Department 8955 8884 70
99.21%
14 Forest and Wild Life Department 4719 4668 46
98.92%
15 General Administration Department 5941 5853 20
98.52%
16 General Education Department 18203 17999 177
98.88%
17 Health and Family Welfare Department 16491 16072 403
97.46%
18 Higher Education Department 10298 10106 171
98.14%
19 Home Department 97724 96989 507
99.25%
20 Housing Department 742 740 2
99.73%
21 Information and Public Relations Department 1865 1839 1
98.61%
22 Industries and Commerce Department 7631 7460 163
97.76%
23 Labour and Skills Department 16006 15810 186
98.78%
24 Law Department 919 905 11
98.48%
25 Local Self Government Department 71332 69673 1617
97.67%
26 Non Resident Keralites Affairs Department 5484 5373 108
97.98%
27 Parliament Affairs Department 33 33 0
100%
28 Planning and Economic affairs Department 9488 9207 273
97.04%
29 Personnel and Administrative Reforms 9317 9305 5
99.87%
30 Power Department 6214 6159 51
99.11%
31 Public Works Department 9418 9083 300
96.44%
32 Revenue Department 68131 65959 2162
96.81%
33 Scheduled Castes & Scheduled Tribes Development Department 6245 6160 74
98.64%
34 Science and Technology Department 720 700 20
97.22%
35 Social justice Department 5726 5588 133
97.59%
36 Sports and Youth Affairs 1331 1311 14
98.5%
37 Stores Purchase 899 883 8
98.22%
38 Taxes Department (Commercial Taxes, Lotteries) 4791 4735 52
98.83%
39 Tourism Department 1374 1345 24
97.89%
40 Transport Department 12083 11876 185
98.29%
41 Vigilance Department 760 748 2
98.42%
42 Water Resources Department 9743 9549 194
98.01%
43 Devasvom 2221 2179 42
98.11%
44 Printing Department 101 101 0
100%
45 Coir Development 271 259 12
95.57%
46 Cultural Affairs Department(Cultural Institutions) 1877 1793 69
95.52%
47 Registrations 1310 1282 28
97.86%
48 Excise 2853 2811 38
98.53%
49 Minority Welfare Department 521 503 13
96.55%
50 Port 627 614 12
97.93%
51 Commissions 4 3 1
75%
52 Chief Ministers Office 233002 232472 526
99.77%
53 Minister Office 2159 2157 2
99.91%
54 Women and Child Development 2388 2339 49
97.95%
55 Rebuild Kerala Initiative 83 71 4
85.54%
56 PI, E&M Department 38 38 0
100%
57 Disaster Management Department 893 889 1
99.55%
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Santhwanam, Chief Minister's Public Grievance Redressal System, Government Secretariat, Thiruvananthapuram – 695001

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