മല

Grievance Redressal


Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 952 237 686
24.89%
2 Animal Husbandry 221 97 79
43.89%
3 Ayush department 318 182 115
57.23%
4 Backward Communities Department 180 114 62
63.33%
5 Coastal Shipping and Inland Navigation 42 32 8
76.19%
6 Consumer Affairs Department 85 58 27
68.24%
7 Co-operation Department 3077 2660 316
86.45%
8 Electronics and Information Technology Department 201 122 72
60.7%
9 Election Department 9 5 1
55.56%
10 Environment Department 291 99 191
34.02%
11 Finance Department 2388 1004 301
42.04%
12 Fisheries 320 180 138
56.25%
13 Food and Civil Supplies Department 532 378 143
71.05%
14 Forest and Wild Life Department 529 378 150
71.46%
15 General Administration Department 600 297 47
49.5%
16 General Education Department 2939 1964 856
66.83%
17 Health and Family Welfare Department 1997 748 1087
37.46%
18 Higher Education Department 1153 474 544
41.11%
19 Home Department 7690 5975 1134
77.7%
20 Housing Department 57 37 8
64.91%
21 Information and Public Relations Department 182 99 12
54.4%
22 Industries and Commerce Department 847 417 363
49.23%
23 Labour and Skills Department 1931 1320 569
68.36%
24 Law Department 189 88 49
46.56%
25 Local Self Government Department 8310 5025 3131
60.47%
26 Non Resident Keralites Affairs Department 778 466 288
59.9%
27 Parliament Affairs Department 3 1 2
33.33%
28 Planning and Economic affairs Department 936 420 503
44.87%
29 Personnel and Administrative Reforms 1449 541 208
37.34%
30 Power Department 775 635 127
81.94%
31 Public Works Department 1213 542 574
44.68%
32 Revenue Department 5597 2785 2781
49.76%
33 Scheduled Castes & Scheduled Tribes Development Department 446 199 240
44.62%
34 Science and Technology Department 98 19 73
19.39%
35 Social justice Department 632 188 389
29.75%
36 Sports and Youth Affairs 139 27 109
19.42%
37 Public Procurement Advisory Department 93 48 36
51.61%
38 Taxes Department (Commercial Taxes, Lotteries) 1717 1033 652
60.16%
39 Tourism Department 219 58 144
26.48%
40 Transport Department 1890 1205 621
63.76%
41 Vigilance Department 47 24 17
51.06%
42 Water Resources Department 1047 706 316
67.43%
43 Devasvom 332 171 154
51.51%
44 Coir Development 16 5 11
31.25%
45 Cultural Affairs Department(Cultural Institutions) 237 56 159
23.63%
46 Registrations 180 101 79
56.11%
47 Excise 288 119 167
41.32%
48 Minority Welfare Department 42 18 20
42.86%
49 Port 167 29 137
17.37%
50 Commissions 1 1 0
100%
51 Chief Ministers Office 16680 14419 2261
86.44%
52 Minister Office 752 11 741
1.46%
53 Women and Child Development 464 281 152
60.56%
54 Rebuild Kerala Initiative 10 4 6
40%
55 PI, E&M Department 3 1 0
33.33%
56 Disaster Management Department 40 4 12
10%
57 Department of Senior Citizens 7 0 7
0%