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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6894 6762 127
98.09%
2 Animal Husbandry 1696 1647 24
97.11%
3 Ayush department 2038 1991 39
97.69%
4 Backward Communities Department 1827 1792 27
98.08%
5 Coastal Shipping and Inland Navigation 226 220 3
97.35%
6 Consumer Affairs Department 358 353 5
98.6%
7 Co-operation Department 29597 29444 144
99.48%
8 Electronics and Information Technology Department 2092 2032 54
97.13%
9 Election Department 31 28 0
90.32%
10 Environment Department 2386 2347 38
98.37%
11 Finance Department 7102 7007 42
98.66%
12 Fisheries 2391 2334 55
97.62%
13 Food and Civil Supplies Department 8161 8107 54
99.34%
14 Forest and Wild Life Department 4231 4154 72
98.18%
15 General Administration Department 5563 5497 34
98.81%
16 General Education Department 16462 16183 237
98.31%
17 Health and Family Welfare Department 15103 14770 252
97.8%
18 Higher Education Department 9395 9209 158
98.02%
19 Home Department 88216 87342 653
99.01%
20 Housing Department 694 690 0
99.42%
21 Information and Public Relations Department 1758 1728 18
98.29%
22 Industries and Commerce Department 7040 6890 144
97.87%
23 Labour and Skills Department 14755 14560 184
98.68%
24 Law Department 842 835 5
99.17%
25 Local Self Government Department 63823 62761 1040
98.34%
26 Non Resident Keralites Affairs Department 5032 5005 26
99.46%
27 Parliament Affairs Department 32 32 0
100%
28 Planning and Economic affairs Department 9294 8771 521
94.37%
29 Personnel and Administrative Reforms 8912 8841 7
99.2%
30 Power Department 5400 5331 66
98.72%
31 Public Works Department 8287 8058 224
97.24%
32 Revenue Department 62861 61629 1212
98.04%
33 Scheduled Castes & Scheduled Tribes Development Department 5780 5680 90
98.27%
34 Science and Technology Department 669 656 11
98.06%
35 Social justice Department 5391 5307 79
98.44%
36 Sports and Youth Affairs 1234 1197 35
97%
37 Stores Purchase 830 813 16
97.95%
38 Taxes Department (Commercial Taxes, Lotteries) 4189 4142 44
98.88%
39 Tourism Department 1240 1213 26
97.82%
40 Transport Department 10704 10543 157
98.5%
41 Vigilance Department 698 684 10
97.99%
42 Water Resources Department 8406 8293 111
98.66%
43 Devasvom 2016 1976 36
98.02%
44 Printing Department 101 101 0
100%
45 Coir Development 243 238 5
97.94%
46 Cultural Affairs Department(Cultural Institutions) 1733 1620 67
93.48%
47 Registrations 1156 1142 14
98.79%
48 Excise 2639 2596 41
98.37%
49 Minority Welfare Department 477 464 7
97.27%
50 Port 596 560 36
93.96%
51 Commissions 3 3 0
100%
52 Chief Ministers Office 210069 209457 603
99.71%
53 Minister Office 2500 2120 380
84.8%
54 Women and Child Development 2156 2113 40
98.01%
55 Rebuild Kerala Initiative 71 64 3
90.14%
56 PI, E&M Department 30 24 0
80%
57 Disaster Management Department 861 844 11
98.03%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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