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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6685 6598 77
98.7%
2 Animal Husbandry 1641 1586 37
96.65%
3 Ayush department 1977 1939 26
98.08%
4 Backward Communities Department 1781 1741 31
97.75%
5 Coastal Shipping and Inland Navigation 219 214 3
97.72%
6 Consumer Affairs Department 344 334 5
97.09%
7 Co-operation Department 28557 28304 248
99.11%
8 Electronics and Information Technology Department 2019 1987 29
98.42%
9 Election Department 31 28 0
90.32%
10 Environment Department 2341 2306 32
98.5%
11 Finance Department 6895 6772 39
98.22%
12 Fisheries 2315 2273 42
98.19%
13 Food and Civil Supplies Department 7964 7942 20
99.72%
14 Forest and Wild Life Department 4076 4022 50
98.68%
15 General Administration Department 5476 5402 28
98.65%
16 General Education Department 15953 15713 198
98.5%
17 Health and Family Welfare Department 14721 14360 284
97.55%
18 Higher Education Department 9133 8975 127
98.27%
19 Home Department 85337 84436 645
98.94%
20 Housing Department 686 677 9
98.69%
21 Information and Public Relations Department 1729 1712 8
99.02%
22 Industries and Commerce Department 6822 6688 108
98.04%
23 Labour and Skills Department 14390 14266 109
99.14%
24 Law Department 825 819 4
99.27%
25 Local Self Government Department 61637 60641 950
98.38%
26 Non Resident Keralites Affairs Department 4940 4912 24
99.43%
27 Parliament Affairs Department 32 31 1
96.88%
28 Planning and Economic affairs Department 9245 8661 581
93.68%
29 Personnel and Administrative Reforms 8821 8723 11
98.89%
30 Power Department 5195 5119 69
98.54%
31 Public Works Department 7965 7770 183
97.55%
32 Revenue Department 61380 60149 1211
97.99%
33 Scheduled Castes & Scheduled Tribes Development Department 5597 5517 70
98.57%
34 Science and Technology Department 653 642 8
98.32%
35 Social justice Department 5257 5213 41
99.16%
36 Sports and Youth Affairs 1198 1138 59
94.99%
37 Stores Purchase 807 795 12
98.51%
38 Taxes Department (Commercial Taxes, Lotteries) 4028 3954 70
98.16%
39 Tourism Department 1181 1149 17
97.29%
40 Transport Department 10399 10256 136
98.62%
41 Vigilance Department 680 660 13
97.06%
42 Water Resources Department 8104 7979 121
98.46%
43 Devasvom 1958 1931 27
98.62%
44 Printing Department 101 101 0
100%
45 Coir Development 239 230 9
96.23%
46 Cultural Affairs Department(Cultural Institutions) 1638 1589 28
97.01%
47 Registrations 1122 1102 20
98.22%
48 Excise 2580 2541 38
98.49%
49 Minority Welfare Department 461 453 6
98.26%
50 Port 564 553 11
98.05%
51 Commissions 2 1 1
50%
52 Chief Ministers Office 204029 203459 563
99.72%
53 Minister Office 2385 2092 293
87.71%
54 Women and Child Development 2093 2057 29
98.28%
55 Rebuild Kerala Initiative 66 64 1
96.97%
56 PI, E&M Department 23 23 0
100%
57 Disaster Management Department 841 836 1
99.41%
58 Regional Cancer Center 1 0 1
0%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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