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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6380 6288 90
98.56%
2 Animal Husbandry 1511 1496 13
99.01%
3 Ayush department 1881 1853 18
98.51%
4 Backward Communities Department 1654 1637 17
98.97%
5 Coastal Shipping and Inland Navigation 203 200 3
98.52%
6 Consumer Affairs Department 305 301 4
98.69%
7 Co-operation Department 25178 25061 117
99.54%
8 Electronics and Information Technology Department 1897 1872 22
98.68%
9 Election Department 27 27 0
100%
10 Environment Department 2215 2173 39
98.1%
11 Finance Department 6487 6421 33
98.98%
12 Fisheries 2162 2117 44
97.92%
13 Food and Civil Supplies Department 7611 7583 26
99.63%
14 Forest and Wild Life Department 3755 3714 37
98.91%
15 General Administration Department 5212 5168 13
99.16%
16 General Education Department 15047 14834 175
98.58%
17 Health and Family Welfare Department 13871 13516 288
97.44%
18 Higher Education Department 8684 8553 96
98.49%
19 Home Department 78537 77833 531
99.1%
20 Housing Department 668 662 5
99.1%
21 Information and Public Relations Department 1678 1647 5
98.15%
22 Industries and Commerce Department 6391 6298 80
98.54%
23 Labour and Skills Department 13718 13636 71
99.4%
24 Law Department 778 772 5
99.23%
25 Local Self Government Department 57385 56449 898
98.37%
26 Non Resident Keralites Affairs Department 4707 4684 21
99.51%
27 Parliament Affairs Department 26 24 2
92.31%
28 Planning and Economic affairs Department 8531 8378 148
98.21%
29 Personnel and Administrative Reforms 8590 8554 13
99.58%
30 Power Department 4817 4766 50
98.94%
31 Public Works Department 7237 7065 166
97.62%
32 Revenue Department 57995 56991 966
98.27%
33 Scheduled Castes & Scheduled Tribes Development Department 5304 5203 95
98.1%
34 Science and Technology Department 630 622 6
98.73%
35 Social justice Department 5173 5135 34
99.27%
36 Sports and Youth Affairs 1142 1131 11
99.04%
37 Stores Purchase 775 762 9
98.32%
38 Taxes Department (Commercial Taxes, Lotteries) 3615 3595 20
99.45%
39 Tourism Department 1095 1070 21
97.72%
40 Transport Department 9805 9609 186
98%
41 Vigilance Department 635 623 8
98.11%
42 Water Resources Department 7427 7316 100
98.51%
43 Devasvom 1841 1821 20
98.91%
44 Printing Department 101 101 0
100%
45 Coir Development 224 222 2
99.11%
46 Cultural Affairs Department(Cultural Institutions) 1543 1520 15
98.51%
47 Registrations 1031 1021 10
99.03%
48 Excise 2445 2416 29
98.81%
49 Minority Welfare Department 440 433 6
98.41%
50 Port 537 526 11
97.95%
51 Commissions 1 1 0
100%
52 Chief Ministers Office 189759 189444 302
99.83%
53 Minister Office 2215 2061 154
93.05%
54 Women and Child Development 1816 1762 44
97.03%
55 Rebuild Kerala Initiative 55 47 5
85.45%
56 PI, E&M Department 22 21 0
95.45%
57 Disaster Management Department 820 804 12
98.05%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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