EN

Grievance Redressal


Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 7488 7331 156
97.9%
2 Animal Husbandry 1874 1812 42
96.69%
3 Ayush department 2193 2156 19
98.31%
4 Backward Communities Department 2003 1950 49
97.35%
5 Coastal Shipping and Inland Navigation 252 248 4
98.41%
6 Consumer Affairs Department 406 401 5
98.77%
7 Co-operation Department 34511 34182 311
99.05%
8 Electronics and Information Technology Department 2325 2251 66
96.82%
9 Election Department 31 28 0
90.32%
10 Environment Department 2519 2461 56
97.7%
11 Finance Department 7806 7622 63
97.64%
12 Fisheries 2684 2598 82
96.8%
13 Food and Civil Supplies Department 8916 8793 120
98.62%
14 Forest and Wild Life Department 4693 4633 57
98.72%
15 General Administration Department 5931 5786 30
97.56%
16 General Education Department 18139 17824 285
98.26%
17 Health and Family Welfare Department 16419 15978 421
97.31%
18 Higher Education Department 10264 10033 200
97.75%
19 Home Department 97154 96014 814
98.83%
20 Housing Department 742 737 2
99.33%
21 Information and Public Relations Department 1864 1826 5
97.96%
22 Industries and Commerce Department 7603 7425 164
97.66%
23 Labour and Skills Department 15961 15679 265
98.23%
24 Law Department 911 895 14
98.24%
25 Local Self Government Department 70958 69101 1822
97.38%
26 Non Resident Keralites Affairs Department 5466 5359 103
98.04%
27 Parliament Affairs Department 33 33 0
100%
28 Planning and Economic affairs Department 9568 9164 385
95.78%
29 Personnel and Administrative Reforms 9309 9240 9
99.26%
30 Power Department 6159 6094 59
98.94%
31 Public Works Department 9363 9001 322
96.13%
32 Revenue Department 67990 65564 2405
96.43%
33 Scheduled Castes & Scheduled Tribes Development Department 6224 6123 90
98.38%
34 Science and Technology Department 718 699 18
97.35%
35 Social justice Department 5705 5562 136
97.49%
36 Sports and Youth Affairs 1329 1290 31
97.07%
37 Stores Purchase 898 878 11
97.77%
38 Taxes Department (Commercial Taxes, Lotteries) 4754 4666 85
98.15%
39 Tourism Department 1371 1337 27
97.52%
40 Transport Department 12002 11801 190
98.33%
41 Vigilance Department 763 741 8
97.12%
42 Water Resources Department 9678 9410 264
97.23%
43 Devasvom 2209 2149 57
97.28%
44 Printing Department 101 101 0
100%
45 Coir Development 271 257 14
94.83%
46 Cultural Affairs Department(Cultural Institutions) 1873 1784 74
95.25%
47 Registrations 1299 1275 24
98.15%
48 Excise 2850 2793 53
98%
49 Minority Welfare Department 516 496 11
96.12%
50 Port 628 607 20
96.66%
51 Commissions 4 3 1
75%
52 Chief Ministers Office 231194 230454 736
99.68%
53 Minister Office 2658 2157 501
81.15%
54 Women and Child Development 2376 2315 57
97.43%
55 Rebuild Kerala Initiative 83 71 4
85.54%
56 PI, E&M Department 38 38 0
100%
57 Disaster Management Department 891 887 1
99.55%