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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6226 6138 85
98.59%
2 Animal Husbandry 1455 1442 12
99.11%
3 Ayush department 1844 1827 14
99.08%
4 Backward Communities Department 1588 1586 2
99.87%
5 Coastal Shipping and Inland Navigation 199 196 3
98.49%
6 Consumer Affairs Department 293 290 3
98.98%
7 Co-operation Department 24067 24010 57
99.76%
8 Electronics and Information Technology Department 1824 1810 13
99.23%
9 Election Department 27 27 0
100%
10 Environment Department 2153 2141 12
99.44%
11 Finance Department 6295 6265 24
99.52%
12 Fisheries 2069 2054 14
99.28%
13 Food and Civil Supplies Department 7479 7428 50
99.32%
14 Forest and Wild Life Department 3675 3641 33
99.07%
15 General Administration Department 5114 5109 3
99.9%
16 General Education Department 14572 14452 113
99.18%
17 Health and Family Welfare Department 13429 13277 143
98.87%
18 Higher Education Department 8439 8374 59
99.23%
19 Home Department 75684 75063 550
99.18%
20 Housing Department 654 647 6
98.93%
21 Information and Public Relations Department 1647 1627 4
98.79%
22 Industries and Commerce Department 6185 6145 39
99.35%
23 Labour and Skills Department 13427 13352 71
99.44%
24 Law Department 763 763 0
100%
25 Local Self Government Department 55380 54506 865
98.42%
26 Non Resident Keralites Affairs Department 4562 4558 3
99.91%
27 Parliament Affairs Department 24 23 0
95.83%
28 Planning and Economic affairs Department 8334 8252 80
99.02%
29 Personnel and Administrative Reforms 8524 8519 3
99.94%
30 Power Department 4616 4549 67
98.55%
31 Public Works Department 6860 6740 115
98.25%
32 Revenue Department 56595 55077 1502
97.32%
33 Scheduled Castes & Scheduled Tribes Development Department 5143 5078 64
98.74%
34 Science and Technology Department 619 612 6
98.87%
35 Social justice Department 5093 5075 17
99.65%
36 Sports and Youth Affairs 1128 1122 6
99.47%
37 Stores Purchase 746 742 2
99.46%
38 Taxes Department (Commercial Taxes, Lotteries) 3484 3469 14
99.57%
39 Tourism Department 1051 1044 4
99.33%
40 Transport Department 9509 9419 79
99.05%
41 Vigilance Department 611 605 5
99.02%
42 Water Resources Department 7117 6999 115
98.34%
43 Devasvom 1793 1773 20
98.88%
44 Printing Department 101 101 0
100%
45 Coir Development 219 214 5
97.72%
46 Cultural Affairs Department(Cultural Institutions) 1503 1496 6
99.53%
47 Registrations 987 978 9
99.09%
48 Excise 2368 2355 13
99.45%
49 Minority Welfare Department 430 426 4
99.07%
50 Port 525 522 3
99.43%
51 Commissions 1 1 0
100%
52 Chief Ministers Office 180375 180019 352
99.8%
53 Minister Office 2062 2053 9
99.56%
54 Women and Child Development 1738 1685 53
96.95%
55 Rebuild Kerala Initiative 47 45 1
95.74%
56 PI, E&M Department 20 20 0
100%
57 Disaster Management Department 803 802 0
99.88%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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