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Grievance Redressal


Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 649 176 460
27.12%
2 Animal Husbandry 173 68 73
39.31%
3 Ayush department 241 114 108
47.3%
4 Backward Communities Department 141 78 58
55.32%
5 Coastal Shipping and Inland Navigation 31 23 7
74.19%
6 Consumer Affairs Department 63 43 20
68.25%
7 Co-operation Department 2275 1974 233
86.77%
8 Electronics and Information Technology Department 147 92 50
62.59%
9 Election Department 9 5 1
55.56%
10 Environment Department 182 61 120
33.52%
11 Finance Department 1550 682 194
44%
12 Fisheries 233 136 96
58.37%
13 Food and Civil Supplies Department 424 290 122
68.4%
14 Forest and Wild Life Department 375 273 102
72.8%
15 General Administration Department 452 195 48
43.14%
16 General Education Department 2341 1387 803
59.25%
17 Health and Family Welfare Department 1525 407 1000
26.69%
18 Higher Education Department 876 342 445
39.04%
19 Home Department 5555 4482 740
80.68%
20 Housing Department 41 28 7
68.29%
21 Information and Public Relations Department 151 62 14
41.06%
22 Industries and Commerce Department 613 247 312
40.29%
23 Labour and Skills Department 1474 951 489
64.52%
24 Law Department 138 65 38
47.1%
25 Local Self Government Department 6416 3661 2633
57.06%
26 Non Resident Keralites Affairs Department 614 241 365
39.25%
27 Parliament Affairs Department 1 1 0
100%
28 Planning and Economic affairs Department 731 250 465
34.2%
29 Personnel and Administrative Reforms 1038 483 19
46.53%
30 Power Department 608 476 122
78.29%
31 Public Works Department 885 362 488
40.9%
32 Revenue Department 4117 1732 2367
42.07%
33 Scheduled Castes & Scheduled Tribes Development Department 342 144 195
42.11%
34 Science and Technology Department 79 15 59
18.99%
35 Social justice Department 477 103 336
21.59%
36 Sports and Youth Affairs 79 16 60
20.25%
37 Public Procurement Advisory Department 77 44 26
57.14%
38 Taxes Department (Commercial Taxes, Lotteries) 1338 749 571
55.98%
39 Tourism Department 153 38 104
24.84%
40 Transport Department 1407 906 447
64.39%
41 Vigilance Department 28 17 8
60.71%
42 Water Resources Department 794 424 349
53.4%
43 Devasvom 234 140 89
59.83%
44 Coir Development 15 4 11
26.67%
45 Cultural Affairs Department(Cultural Institutions) 169 29 127
17.16%
46 Registrations 128 65 63
50.78%
47 Excise 225 98 125
43.56%
48 Minority Welfare Department 33 14 17
42.42%
49 Port 108 19 89
17.59%
50 Commissions 1 1 0
100%
51 Chief Ministers Office 13516 10915 2601
80.76%
52 Minister Office 675 8 667
1.19%
53 Women and Child Development 333 198 111
59.46%
54 Rebuild Kerala Initiative 6 1 5
16.67%
55 PI, E&M Department 2 1 1
50%
56 Disaster Management Department 26 4 8
15.38%
57 Department of Senior Citizens 7 0 7
0%