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Grievance Redressal


Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 665 182 468
27.37%
2 Animal Husbandry 177 68 75
38.42%
3 Ayush department 244 122 102
50%
4 Backward Communities Department 142 80 57
56.34%
5 Coastal Shipping and Inland Navigation 33 23 9
69.7%
6 Consumer Affairs Department 65 43 22
66.15%
7 Co-operation Department 2326 2009 249
86.37%
8 Electronics and Information Technology Department 150 93 52
62%
9 Election Department 9 5 1
55.56%
10 Environment Department 186 63 122
33.87%
11 Finance Department 1594 689 219
43.22%
12 Fisheries 246 138 107
56.1%
13 Food and Civil Supplies Department 429 297 120
69.23%
14 Forest and Wild Life Department 380 276 104
72.63%
15 General Administration Department 456 198 43
43.42%
16 General Education Department 2384 1456 796
61.07%
17 Health and Family Welfare Department 1545 424 998
27.44%
18 Higher Education Department 893 345 458
38.63%
19 Home Department 5678 4545 789
80.05%
20 Housing Department 43 28 9
65.12%
21 Information and Public Relations Department 151 63 14
41.72%
22 Industries and Commerce Department 620 252 315
40.65%
23 Labour and Skills Department 1503 996 470
66.27%
24 Law Department 140 66 40
47.14%
25 Local Self Government Department 6515 3761 2630
57.73%
26 Non Resident Keralites Affairs Department 620 258 355
41.61%
27 Parliament Affairs Department 1 1 0
100%
28 Planning and Economic affairs Department 739 264 461
35.72%
29 Personnel and Administrative Reforms 1046 483 24
46.18%
30 Power Department 616 484 122
78.57%
31 Public Works Department 899 368 495
40.93%
32 Revenue Department 4213 1776 2419
42.16%
33 Scheduled Castes & Scheduled Tribes Development Department 343 149 191
43.44%
34 Science and Technology Department 80 15 59
18.75%
35 Social justice Department 483 104 334
21.53%
36 Sports and Youth Affairs 79 16 60
20.25%
37 Public Procurement Advisory Department 78 44 27
56.41%
38 Taxes Department (Commercial Taxes, Lotteries) 1383 753 612
54.45%
39 Tourism Department 157 38 107
24.2%
40 Transport Department 1428 947 421
66.32%
41 Vigilance Department 28 17 8
60.71%
42 Water Resources Department 810 431 357
53.21%
43 Devasvom 238 140 93
58.82%
44 Coir Development 16 4 12
25%
45 Cultural Affairs Department(Cultural Institutions) 173 30 130
17.34%
46 Registrations 130 68 62
52.31%
47 Excise 228 98 128
42.98%
48 Minority Welfare Department 33 14 17
42.42%
49 Port 110 19 91
17.27%
50 Commissions 1 1 0
100%
51 Chief Ministers Office 13555 11130 2425
82.11%
52 Minister Office 716 8 708
1.12%
53 Women and Child Development 335 210 101
62.69%
54 Rebuild Kerala Initiative 6 2 4
33.33%
55 PI, E&M Department 2 1 1
50%
56 Disaster Management Department 27 4 8
14.81%
57 Department of Senior Citizens 8 0 8
0%