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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6490 6375 107
98.23%
2 Animal Husbandry 1538 1512 21
98.31%
3 Ayush department 1914 1873 31
97.86%
4 Backward Communities Department 1690 1672 11
98.93%
5 Coastal Shipping and Inland Navigation 204 201 3
98.53%
6 Consumer Affairs Department 310 306 4
98.71%
7 Co-operation Department 26029 25860 162
99.35%
8 Electronics and Information Technology Department 1934 1913 20
98.91%
9 Election Department 30 28 1
93.33%
10 Environment Department 2277 2199 74
96.57%
11 Finance Department 6626 6515 35
98.32%
12 Fisheries 2222 2183 39
98.24%
13 Food and Civil Supplies Department 7714 7684 26
99.61%
14 Forest and Wild Life Department 3854 3792 60
98.39%
15 General Administration Department 5309 5245 13
98.79%
16 General Education Department 15374 15043 279
97.85%
17 Health and Family Welfare Department 14144 13742 323
97.16%
18 Higher Education Department 8844 8667 126
98%
19 Home Department 80816 79932 543
98.91%
20 Housing Department 674 668 6
99.11%
21 Information and Public Relations Department 1702 1668 5
98%
22 Industries and Commerce Department 6565 6422 123
97.82%
23 Labour and Skills Department 13920 13817 88
99.26%
24 Law Department 795 783 8
98.49%
25 Local Self Government Department 58710 57775 880
98.41%
26 Non Resident Keralites Affairs Department 4787 4762 17
99.48%
27 Parliament Affairs Department 24 24 0
100%
28 Planning and Economic affairs Department 8754 8464 277
96.69%
29 Personnel and Administrative Reforms 8648 8616 10
99.63%
30 Power Department 4937 4875 60
98.74%
31 Public Works Department 7530 7325 195
97.28%
32 Revenue Department 59076 57939 1071
98.08%
33 Scheduled Castes & Scheduled Tribes Development Department 5406 5263 138
97.35%
34 Science and Technology Department 634 629 4
99.21%
35 Social justice Department 5228 5182 36
99.12%
36 Sports and Youth Affairs 1149 1133 16
98.61%
37 Stores Purchase 788 778 7
98.73%
38 Taxes Department (Commercial Taxes, Lotteries) 3734 3712 22
99.41%
39 Tourism Department 1134 1078 46
95.06%
40 Transport Department 10041 9807 217
97.67%
41 Vigilance Department 651 640 6
98.31%
42 Water Resources Department 7632 7497 122
98.23%
43 Devasvom 1890 1834 52
97.04%
44 Printing Department 101 101 0
100%
45 Coir Development 230 227 3
98.7%
46 Cultural Affairs Department(Cultural Institutions) 1580 1544 15
97.72%
47 Registrations 1055 1048 7
99.34%
48 Excise 2484 2453 30
98.75%
49 Minority Welfare Department 445 443 1
99.55%
50 Port 547 534 12
97.62%
51 Commissions 1 1 0
100%
52 Chief Ministers Office 194202 193876 319
99.83%
53 Minister Office 2255 2062 193
91.44%
54 Women and Child Development 1860 1811 42
97.37%
55 Rebuild Kerala Initiative 58 52 0
89.66%
56 PI, E&M Department 22 22 0
100%
57 Disaster Management Department 828 807 13
97.46%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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