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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6714 6627 79
98.7%
2 Animal Husbandry 1651 1598 39
96.79%
3 Ayush department 1984 1953 28
98.44%
4 Backward Communities Department 1791 1748 33
97.6%
5 Coastal Shipping and Inland Navigation 220 215 2
97.73%
6 Consumer Affairs Department 348 342 5
98.28%
7 Co-operation Department 28769 28655 104
99.6%
8 Electronics and Information Technology Department 2026 1993 26
98.37%
9 Election Department 31 28 0
90.32%
10 Environment Department 2354 2315 35
98.34%
11 Finance Department 6925 6827 41
98.58%
12 Fisheries 2328 2279 49
97.9%
13 Food and Civil Supplies Department 7987 7953 33
99.57%
14 Forest and Wild Life Department 4093 4045 46
98.83%
15 General Administration Department 5497 5426 21
98.71%
16 General Education Department 16018 15792 182
98.59%
17 Health and Family Welfare Department 14798 14462 278
97.73%
18 Higher Education Department 9184 9010 138
98.11%
19 Home Department 85901 85097 597
99.06%
20 Housing Department 689 678 11
98.4%
21 Information and Public Relations Department 1734 1719 10
99.13%
22 Industries and Commerce Department 6846 6733 95
98.35%
23 Labour and Skills Department 14429 14316 103
99.22%
24 Law Department 827 821 3
99.27%
25 Local Self Government Department 62017 60959 1022
98.29%
26 Non Resident Keralites Affairs Department 4948 4926 21
99.56%
27 Parliament Affairs Department 32 32 0
100%
28 Planning and Economic affairs Department 9285 8695 588
93.65%
29 Personnel and Administrative Reforms 8840 8765 16
99.15%
30 Power Department 5228 5159 66
98.68%
31 Public Works Department 8015 7834 175
97.74%
32 Revenue Department 61625 60460 1155
98.11%
33 Scheduled Castes & Scheduled Tribes Development Department 5619 5534 71
98.49%
34 Science and Technology Department 656 642 9
97.87%
35 Social justice Department 5263 5223 37
99.24%
36 Sports and Youth Affairs 1202 1151 50
95.76%
37 Stores Purchase 809 796 9
98.39%
38 Taxes Department (Commercial Taxes, Lotteries) 4052 4018 32
99.16%
39 Tourism Department 1191 1161 18
97.48%
40 Transport Department 10452 10305 140
98.59%
41 Vigilance Department 682 661 14
96.92%
42 Water Resources Department 8162 8051 108
98.64%
43 Devasvom 1965 1938 27
98.63%
44 Printing Department 101 101 0
100%
45 Coir Development 244 230 14
94.26%
46 Cultural Affairs Department(Cultural Institutions) 1646 1591 33
96.66%
47 Registrations 1126 1112 14
98.76%
48 Excise 2596 2558 38
98.54%
49 Minority Welfare Department 462 454 8
98.27%
50 Port 568 555 13
97.71%
51 Commissions 2 1 1
50%
52 Chief Ministers Office 205176 204648 521
99.74%
53 Minister Office 2415 2097 318
86.83%
54 Women and Child Development 2099 2076 19
98.9%
55 Rebuild Kerala Initiative 66 64 1
96.97%
56 PI, E&M Department 24 23 1
95.83%
57 Disaster Management Department 845 836 3
98.93%
58 Regional Cancer Center 1 0 1
0%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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