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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6313 6253 55
99.05%
2 Animal Husbandry 1497 1482 7
99%
3 Ayush department 1869 1842 20
98.56%
4 Backward Communities Department 1639 1614 22
98.47%
5 Coastal Shipping and Inland Navigation 203 199 4
98.03%
6 Consumer Affairs Department 300 297 3
99%
7 Co-operation Department 24728 24615 112
99.54%
8 Electronics and Information Technology Department 1868 1852 16
99.14%
9 Election Department 27 27 0
100%
10 Environment Department 2196 2157 38
98.22%
11 Finance Department 6427 6367 34
99.07%
12 Fisheries 2126 2087 37
98.17%
13 Food and Civil Supplies Department 7554 7530 22
99.68%
14 Forest and Wild Life Department 3709 3664 44
98.79%
15 General Administration Department 5167 5148 4
99.63%
16 General Education Department 14903 14690 191
98.57%
17 Health and Family Welfare Department 13692 13421 235
98.02%
18 Higher Education Department 8587 8472 100
98.66%
19 Home Department 77522 76943 433
99.25%
20 Housing Department 665 661 3
99.4%
21 Information and Public Relations Department 1667 1647 11
98.8%
22 Industries and Commerce Department 6309 6237 64
98.86%
23 Labour and Skills Department 13622 13545 71
99.43%
24 Law Department 773 765 4
98.97%
25 Local Self Government Department 56514 55865 625
98.85%
26 Non Resident Keralites Affairs Department 4667 4631 34
99.23%
27 Parliament Affairs Department 24 24 0
100%
28 Planning and Economic affairs Department 8427 8325 99
98.79%
29 Personnel and Administrative Reforms 8559 8542 9
99.8%
30 Power Department 4753 4710 42
99.1%
31 Public Works Department 7106 6928 172
97.5%
32 Revenue Department 57401 56608 761
98.62%
33 Scheduled Castes & Scheduled Tribes Development Department 5258 5157 101
98.08%
34 Science and Technology Department 629 622 7
98.89%
35 Social justice Department 5150 5111 36
99.24%
36 Sports and Youth Affairs 1140 1127 13
98.86%
37 Stores Purchase 763 754 5
98.82%
38 Taxes Department (Commercial Taxes, Lotteries) 3568 3546 22
99.38%
39 Tourism Department 1076 1057 16
98.23%
40 Transport Department 9695 9542 145
98.42%
41 Vigilance Department 624 613 7
98.24%
42 Water Resources Department 7316 7201 110
98.43%
43 Devasvom 1826 1799 27
98.52%
44 Printing Department 101 101 0
100%
45 Coir Development 221 220 1
99.55%
46 Cultural Affairs Department(Cultural Institutions) 1532 1515 14
98.89%
47 Registrations 1017 1006 11
98.92%
48 Excise 2416 2394 22
99.09%
49 Minority Welfare Department 438 429 7
97.95%
50 Port 531 524 7
98.68%
51 Commissions 1 1 0
100%
52 Chief Ministers Office 186810 186496 306
99.83%
53 Minister Office 2176 2057 119
94.53%
54 Women and Child Development 1788 1735 47
97.04%
55 Rebuild Kerala Initiative 52 47 2
90.38%
56 PI, E&M Department 22 20 2
90.91%
57 Disaster Management Department 811 802 6
98.89%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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