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Grievance Redressal

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Sl No Department Total Petitions Disposed Under Processing Disposal rate
1 Agriculture development and Farmer Welfare Department 6228 6142 83
98.62%
2 Animal Husbandry 1455 1442 12
99.11%
3 Ayush department 1844 1827 14
99.08%
4 Backward Communities Department 1588 1586 2
99.87%
5 Coastal Shipping and Inland Navigation 199 196 3
98.49%
6 Consumer Affairs Department 293 290 3
98.98%
7 Co-operation Department 24065 24010 55
99.77%
8 Electronics and Information Technology Department 1825 1810 14
99.18%
9 Election Department 27 27 0
100%
10 Environment Department 2153 2141 12
99.44%
11 Finance Department 6297 6265 26
99.49%
12 Fisheries 2070 2055 13
99.28%
13 Food and Civil Supplies Department 7481 7430 50
99.32%
14 Forest and Wild Life Department 3677 3642 34
99.05%
15 General Administration Department 5114 5110 2
99.92%
16 General Education Department 14572 14458 110
99.22%
17 Health and Family Welfare Department 13429 13283 137
98.91%
18 Higher Education Department 8439 8374 58
99.23%
19 Home Department 75686 75067 547
99.18%
20 Housing Department 654 647 6
98.93%
21 Information and Public Relations Department 1647 1627 4
98.79%
22 Industries and Commerce Department 6187 6147 39
99.35%
23 Labour and Skills Department 13429 13359 66
99.48%
24 Law Department 763 763 0
100%
25 Local Self Government Department 55386 54521 855
98.44%
26 Non Resident Keralites Affairs Department 4563 4558 4
99.89%
27 Parliament Affairs Department 24 23 0
95.83%
28 Planning and Economic affairs Department 8334 8252 80
99.02%
29 Personnel and Administrative Reforms 8524 8519 3
99.94%
30 Power Department 4618 4550 68
98.53%
31 Public Works Department 6861 6741 115
98.25%
32 Revenue Department 56594 55085 1494
97.33%
33 Scheduled Castes & Scheduled Tribes Development Department 5143 5079 63
98.76%
34 Science and Technology Department 619 612 6
98.87%
35 Social justice Department 5093 5075 17
99.65%
36 Sports and Youth Affairs 1128 1122 6
99.47%
37 Stores Purchase 746 742 2
99.46%
38 Taxes Department (Commercial Taxes, Lotteries) 3485 3469 15
99.54%
39 Tourism Department 1051 1044 5
99.33%
40 Transport Department 9511 9419 81
99.03%
41 Vigilance Department 611 605 5
99.02%
42 Water Resources Department 7118 7005 110
98.41%
43 Devasvom 1793 1773 20
98.88%
44 Printing Department 101 101 0
100%
45 Coir Development 218 214 4
98.17%
46 Cultural Affairs Department(Cultural Institutions) 1503 1496 6
99.53%
47 Registrations 987 978 9
99.09%
48 Excise 2368 2355 13
99.45%
49 Minority Welfare Department 430 426 4
99.07%
50 Port 525 522 3
99.43%
51 Commissions 1 1 0
100%
52 Chief Ministers Office 180438 180038 396
99.78%
53 Minister Office 2062 2053 9
99.56%
54 Women and Child Development 1739 1685 54
96.89%
55 Rebuild Kerala Initiative 47 45 1
95.74%
56 PI, E&M Department 20 20 0
100%
57 Disaster Management Department 803 802 0
99.88%
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Chief Minister's Public Grievance Redressal System, Santhwanam, Government Secretariat, Thiruvananthapuram – 695001

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